Our History

 

 

Established on October 1, 2016, and completed industrial and commercial registration on January 30, 2019.

 

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Our Factory

Deyuxiang is an innovative and technology-focused enterprise specializing in the R&D, production and sales of various springs and spring plates.


The company covers an area of 400 square meters, equipped with modern production workshops and advanced CNC processing equipment, with an annual production capacity of up to 90 million pieces.

 

Our Product

Compression springs, extension springs, spiral springs, torsion springs, ring springs, leaf springs, conical springs, spring clips, wave springs and stamping parts.

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Product Application

Our products are widely used in various fields such as automobiles, machinery, electronics, medical treatment, furniture, toys, household appliances, stationery, and fitness equipment.

 

Production Equipment

 

 

15 sets of advanced CNC spring forming machines

 

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Production Market

 

Jiangsu, Zhejiang, Shanghai, Shandong, Chongqing, Fujian, the United States, Japan, Vietnam, Thailand.

 

Our service

 

 

Full-Process Service System for Springs and Stamping Parts

Pre-Sales Service: Precise Demand Matching & Professional Customized Solutions

Demand Investigation
We set up a dedicated technical team to communicate deeply with customers about the application scenarios, core technical parameters (such as spring wire diameter, number of coils, free length, stiffness; stamping part material, dimensional tolerance, surface treatment requirements), performance indicators (fatigue resistance, compressive strength, corrosion resistance, etc.), batch demand and budget range of springs and stamping parts. A Spring & Stamping Part Demand Analysis Report will be formed to ensure accurate implementation of requirements.


Solution Design
Based on the demand report, combined with industry standards (such as GB/T 1239 spring series standards, GB/T 13914 stamping part standards) and our production technological advantages, we provide personalized product solutions, including material selection (spring steel, stainless steel, copper alloy, etc.), structural optimization design, process route planning, detailed cost calculation and estimated sample delivery lead time.


Technical Support
We provide free one-on-one technical consultation to answer professional questions about material suitability, process feasibility and performance compliance. We support customized sample making and assist customers in performance testing and verification, issuing sample test reports.


Qualification & Case Presentation
We provide production qualifications, quality system certifications (such as ISO9001, IATF16949) and past industry cooperation cases (including similar product application scenarios and customer evaluations) to help customers fully assess cooperation feasibility.

In-Sales Service: Efficient Implementation & Guaranteed Delivery Quality

Contract Signing & Confirmation
We clarify key terms including specifications, quality acceptance standards, delivery batches and schedule, payment terms and liability for breach of contract, and sign a formal cooperation contract to protect the legitimate rights and interests of both parties.


Customized Production Control
Production is organized strictly in accordance with the confirmed plan. For spring products, we strictly control key processes such as heat treatment, coiling and end grinding. For stamping parts, we precisely control mold precision, stamping stability and surface treatment quality. Production progress is open for inquiry throughout the process, and periodic inspections by customers are accepted.


Logistics & Delivery Acceptance
We provide customized moisture-proof, rust-proof and deformation-proof packaging according to product characteristics, and select safe and efficient logistics solutions to ensure intact delivery. After arrival, we cooperate with customers in dimensional inspection, performance testing, appearance inspection and other acceptance work, handle objections in a timely manner, and issue a Product Acceptance Report.


Technical Training & Guidance
We provide special training on product installation, operation and storage, including spring preloading specifications, stamping part assembly tolerance matching, and daily protection precautions, to ensure customers master correct usage and maximize product performance.

After-Sales Service: Continuous Tracking & Enhanced Customer Value

Warranty Service
We provide a 1-year warranty period. Within the warranty scope, free repair or replacement will be provided for non-human-induced issues such as spring fatigue failure, elasticity loss, stamping part deformation, cracking and out-of-tolerance dimensions.
After-sales fault response time: ≤ 2–8 hours
Technical solution output time: ≤ 12–72 hours
On-site service: within urban areas ≤ 48 hours; suburban areas ≤ 72 hours


Regular Inspection & Maintenance
According to customer demand and product usage frequency, we provide regular on-site inspections monthly or quarterly to check operating status, calibrate spring elasticity, inspect stamping part fastening, perform surface rust prevention and avoid potential failures in advance.


After-Sales Technical Support
We provide a 7×24 after-sales hotline (17706734696) and online service channels (WeChat, email, etc.) to answer technical questions, troubleshoot problems and provide remote guidance.


Upgrading & Value-Added Services
According to business development needs, we provide value-added services including product structure optimization, material upgrading and performance improvement. We also share industry new technologies and processes to help customers optimize applications and reduce overall costs.


Customer Return Visit & Feedback
We conduct regular customer return visits every month to collect experience, quality evaluation and improvement suggestions, form a Customer Feedback & Rectification Report, and continuously optimize production and service processes.

Core Service Commitments

Pre-sales solution response time: ≤ 48 hours
Sample lead time: ≤ 7–30 working days
Bulk order lead time: ≤ 15–30 working days (adjustable by order volume)
After-sales fault resolution closed-loop time: ≤ 3–7 working days
Customer complaint handling satisfaction rate: ≥ 98%

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